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Guaranteeing security and punctuality for event deliveries on sensitive sites.
CASE STUDY

Guaranteeing security and punctuality for event deliveries on sensitive sites.

An operator of a major events venue, specializing in hosting high-attendance sports and cultural events, faced the logistical challenges of delivering large, sensitive equipment for key events. Through rigorous risk management and extended CMR insurance, transports were carried out with complete peace of mind, ensuring continuous supervision, enhanced security measures, and dedicated support in case of unforeseen incidents. Deliveries were thus reliably ensured between the Paris region and several European cities.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Operator of a high-capacity venue for sports and cultural events; activities concentrated in Paris – La Défense; serves organizers and stakeholders in the events sector in France and Europe.

Volume & seasonality

Average of 17 shipments per month with peaks during May–September (+37%)

Units & packaging

Custom goods 350x160x130 cm secured with lashing straps and anti-slip mats, total shipment weight between 2,500 and 6,000 kg.

Delivery constraints

Night deliveries, tail lift, secured parking.

Targets

Trucks available on demand, transport visibility enabled

Objectives

Average truck availability of 99.79% for placed orders, transport tracking and email notifications via the done space platform, transport cost reduction of over 9%
8
 h
Paris→Metz transit time
100
 €
Example job price (Premium)
110
Number of shipments in 2025
98.25%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Metz
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
8
 h
100
 €
Paris
Reims
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
3
 h
291
 €
Paris
Orleans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
3
 h
274
 €
Paris
Le Havre
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
4
 h
295
 €
Paris
Malaga
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
31
 h
886
 €
Paris
Norderstedt
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
17
 h
869
 €
Metz
Reims
Orleans
Le Havre
Malaga
Norderstedt
Paris

Before/after (last 6 months)

-0,22
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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