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Guaranteeing tailor-made logistics for professional carpentry in France.
CASE STUDY

Guaranteeing tailor-made logistics for professional carpentry in France.

A manufacturer specializing in bespoke carpentry and interior fittings for workspaces or living areas needed to ship tailored solutions to B2B clients. The variety of formats, need for load protection, and tight deadlines posed significant logistics challenges. With a dedicated transport team and personalized support, flows were optimized, tracking improved, and reliability increased, especially to the Grand Est and Île-de-France regions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in bespoke carpentry and interior design; main site based in Grand Est; B2B shipments to France and Western Europe.

Volume & seasonality

Average of 12 shipments per month with peaks during March-June period (+17%)

Units & packaging

Custom goods 300x150x120 cm secured with lashing straps and corner protectors, total shipment weight between 2,000 and 7,000 kg.

Delivery constraints

Same-day pickup, unloading assistance, fast POD.

Targets

Eliminate delays, trucks available on demand

Objectives

99.01% of shipments delivered on time, average truck availability at 99.6% of orders placed, transport cost reduction of over 17%
9
 h
Troyes→Colmar transit time
745
 €
Example job price (Premium)
85
Number of transports in 2025
99.01%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Troyes
Colmar
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
9
 h
745
 €
Troyes
Arras
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
6
 h
540
 €
Troyes
Lyon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
6
 h
648
 €
Troyes
Angers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
7
 h
683
 €
Troyes
Ghent
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
418
 €
Troyes
Pioltello
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
13
 h
472
 €
Colmar
Arras
Lyon
Angers
Ghent
Pioltello
Troyes

Before/after (last 6 months)

-0,22
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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