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Guaranteeing vehicle availability for B2B hot beverage deliveries across France.
CASE STUDY

Guaranteeing vehicle availability for B2B hot beverage deliveries across France.

A group specialized in supplying coffee, tea, and hot chocolate to the hotel and restaurant sector must ensure regular supply to its partners. With diverse demands and the need to maintain seamless flows, rapid vehicle availability was crucial, especially during peak seasons. Our transport team achieved a vehicle availability rate of 99.98%, enabling same-day or next-day loading throughout France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Hot beverage supplier (coffee, tea, hot chocolate) for hotels and restaurants; based in the Paris region; B2B deliveries to hotel establishments and event venues across France.

Volume & seasonality

An average of 21 shipments per month with peaks during May-September (+40%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment 1,200 to 2,200 kg.

Delivery constraints

Night delivery, tail lift + pallet truck, fast proof of delivery.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability for 99.57% of orders placed, transport tracking and email notifications through the Done Space platform, reduction of transport costs by over 18%
24
 h
Conflans-Ste.-Honorine→Mulhouse transit time
100
 €
Example job price (Premium)
209
Number of transports in 2025
98.68%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Conflans-Ste.-Honorine
Mulhouse
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
24
 h
100
 €
Conflans-Ste.-Honorine
Dijon
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
7
 h
586
 €
Conflans-Ste.-Honorine
Reims
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
3
 h
441
 €
Conflans-Ste.-Honorine
Le Havre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
3
 h
293
 €
Conflans-Ste.-Honorine
Maastricht
8x palette EU, 120x80 cm, 5 100 kg
Porteur
10
 h
713
 €
Conflans-Ste.-Honorine
Coslada
2x palette EU, 120x80 cm, 300 kg
VAN
22
 h
681
 €
Mulhouse
Dijon
Reims
Le Havre
Maastricht
Coslada
Conflans-Ste.-Honorine

Before/after (last 6 months)

-0,17
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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