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Visibility and punctuality for B2B logistics of organic products to specialized distribution networks.
CASE STUDY

Visibility and punctuality for B2B logistics of organic products to specialized distribution networks.

Distributor of organic food products, specializing in supplying specialized retail outlets. With sustained volumes and the need for strict adherence to schedules during peak periods, real-time tracking and proactive supervision throughout transport were required. The transport team ensured continuous flow through 24/7 monitoring, proactive notifications, and rigorous deadline management across France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of organic products for specialized networks; operations focused in Occitanie; regular deliveries to specialized stores in southwestern France.

Volume & seasonality

Average of 24 shipments per month with peaks during May-July period (+30%)

Units & packaging

EUR pallets 120x80 cm, 12 units per shipment, total weight between 1,200 and 2,400 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Fixed delivery times, tail lift, fast proof of delivery.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.6% of orders placed, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 18%
27
 h
Nice→Mulhouse transit time
685
 €
Example job price (Premium)
94
Number of shipments in 2025
98.67%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nice
Mulhouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
27
 h
685
 €
Nice
Rouen
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
31
 h
2353
 €
Nice
Poitiers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
17
 h
766
 €
Nice
Strasbourg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
16
 h
384
 €
Nice
Antwerp
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
21
 h
477
 €
Nice
Cologne
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
20
 h
816
 €
Mulhouse
Rouen
Poitiers
Strasbourg
Antwerp
Cologne
Nice

Before/after (last 6 months)

-0,17
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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