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Guaranteeing vehicle availability for urgent vanilla shipments to Europe.
CASE STUDY

Guaranteeing vehicle availability for urgent vanilla shipments to Europe.

Producer and distributor in the agri-food sector, specializing in vanilla powder processing for industry and artisans. The main challenge was to manage demand peaks and ensure reliable shipments to several European countries, often with tight deadlines. DONE Deliveries enabled smooth flow management thanks to 99.97% vehicle availability, thus ensuring the speed and flexibility required for businesses subject to seasonality.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Vanilla producer-processor and B2B supplier; main site in the Sava region (Madagascar); distribution to agri-food industries and artisans in France and Europe.

Volume & seasonality

Average 21 shipments per month with peaks during June-September (+40%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight between 850 and 2,400 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Fixed loading times, unloading assistance, delivery with mandatory prior phone call.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport costs reduced by more than 9%
2
 h
Saint-Cyr-sur-Loire→Tours transit time
100
 €
Example job price (Premium)
150
Number of shipments in 2025
98.73%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Cyr-sur-Loire
Tours
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
2
 h
100
 €
Saint-Cyr-sur-Loire
Perpignan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
864
 €
Saint-Cyr-sur-Loire
Roubaix
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
387
 €
Saint-Cyr-sur-Loire
Quimper
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
8
 h
772
 €
Saint-Cyr-sur-Loire
Eindhoven
5x palette EU, 120x80 cm, 900 kg
VAN
13
 h
711
 €
Saint-Cyr-sur-Loire
Norderstedt
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
20
 h
559
 €
Tours
Perpignan
Roubaix
Quimper
Eindhoven
Norderstedt
Saint-Cyr-sur-Loire

Before/after (last 6 months)

-0,21
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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