A recognized European player in the manufacturing of pet accessories and care products faced demand spikes and constraints in delivering quickly to its specialized distributors. The solution relied on fast loading capacity, backed by a vehicle availability rate of 99.97%, to arrange same-day or next-day pickups throughout France and for export. This agile setup secured every delivery to resale networks, while maintaining essential flexibility for peak seasons.

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Manufacturer of pet accessories and products; main site in Nouvelle-Aquitaine; B2B distribution in France and over 50 European countries.
Average of 8 shipments per month with peaks during March-June (+20%)
EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.
Same-day delivery, tailgate + pallet truck, delivery with mandatory prior phone call.
Reduce transit time by more than 3 hours, enable visibility of transport
Faster average transit by 4-12 hours, transport monitoring and email notifications via the done space platform, transport cost reduction of over 9%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Saintes → Rodez | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 10 h | 701 € |
Saintes → Le Mans | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur, Hayon élévateur | 8 h | 100 € |
Saintes → Auxerre | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 8 h | 701 € |
Saintes → Troyes | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 9 h | 410 € |
Saintes → Maastricht | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 15 h | 879 € |
Saintes → Barcelona | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 12 h | 857 € |
Yes. This case reflects our standard operation: same-day or next-day loading, coverage of 37 European countries, a network of over 33,000 verified vehicles, and real-time tracking via the DONE Space digital platform.
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This enables a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer €500 compensation.
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loading and 98.7% on-time deliveries. In the event of significant delay due to our fault, the freight can be refunded up to 100%.
You benefit from complete tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate problems and keep you informed.
European countries
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