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Immediate availability for B2B logistics of pet accessories in Europe.
CASE STUDY

Immediate availability for B2B logistics of pet accessories in Europe.

A recognized European player in the manufacturing of pet accessories and care products faced demand spikes and constraints in delivering quickly to its specialized distributors. The solution relied on fast loading capacity, backed by a vehicle availability rate of 99.97%, to arrange same-day or next-day pickups throughout France and for export. This agile setup secured every delivery to resale networks, while maintaining essential flexibility for peak seasons.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of pet accessories and products; main site in Nouvelle-Aquitaine; B2B distribution in France and over 50 European countries.

Volume & seasonality

Average of 8 shipments per month with peaks during March-June (+20%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Same-day delivery, tailgate + pallet truck, delivery with mandatory prior phone call.

Targets

Reduce transit time by more than 3 hours, enable visibility of transport

Objectives

Faster average transit by 4-12 hours, transport monitoring and email notifications via the done space platform, transport cost reduction of over 9%
10
 h
Saintes→Rodez transit time
701
 €
Example job price (Premium)
181
Number of transports in 2025
99.63%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saintes
Rodez
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
10
 h
701
 €
Saintes
Le Mans
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
8
 h
100
 €
Saintes
Auxerre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
8
 h
701
 €
Saintes
Troyes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
410
 €
Saintes
Maastricht
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
15
 h
879
 €
Saintes
Barcelona
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
12
 h
857
 €
Rodez
Le Mans
Auxerre
Troyes
Maastricht
Barcelona
Saintes

Before/after (last 6 months)

-0,16
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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We deliver across the whole of Europe.
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