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Industrial Automations: Reliability and Security for the Delivery of Technical Systems in the Lyon Area.
CASE STUDY

Industrial Automations: Reliability and Security for the Delivery of Technical Systems in the Lyon Area.

A specialist in industrial automation and mechatronics needed to ensure the fast and secure distribution of their technical equipment and automation parts, which are sensitive and sometimes bulky. The main challenges were to safeguard the integrity of the goods during transport and to minimize the risk of delays or damage, while meeting urgent delivery requirements in the Auvergne-Rhône-Alpes region. With direct deliveries using suitable vehicles and no intermediate reloading, the logistics provider limited risky handling to a minimum, ensuring optimal protection of industrial equipment.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Engineering firm specializing in industrial process automation; main activity around Lyon and professional deliveries to industrial clients in the Auvergne-Rhône-Alpes region.

Volume & seasonality

Average of 12 shipments per month with peaks during March-June period (+14%)

Units & packaging

Custom goods 250x150x120 cm secured with lashing straps and corner protectors, total shipment weight between 1,000 and 4,500 kg.

Delivery constraints

Same-day pickup, tail lift, delivery with mandatory prior call.

Targets

Eliminate delays, provide transport visibility

Objectives

99.5% of shipments delivered on time, transport tracking and email notifications on the Done Space platform, transport cost reduction of over 13%
16
 h
Lyon→Brest transit time
1023
 €
Example job price (Premium)
175
Number of transports in 2025
99.5%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Brest
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
16
 h
1023
 €
Lyon
Quimper
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
29
 h
100
 €
Lyon
Niort
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
10
 h
452
 €
Lyon
Roubaix
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
430
 €
Lyon
Kelsterbach
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
12
 h
431
 €
Lyon
Ciampino
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
32
 h
1182
 €
Brest
Quimper
Niort
Roubaix
Kelsterbach
Ciampino
Lyon

Before/after (last 6 months)

-0,19
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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