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Logistics reliability and rapid chartering for B2B dairy product distribution.
CASE STUDY

Logistics reliability and rapid chartering for B2B dairy product distribution.

A major player in the food sector, specializing in the production and distribution of farm cheeses and dairy products for professionals, needed to secure vehicle availability for deliveries to creameries and large retail outlets. With a 99.97% vehicle availability rate and the ability to organize urgent loadings, the logistics provider ensured uninterrupted flows even during peak periods, while guaranteeing product freshness nationwide.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor and manufacturer of cheeses and dairy products; headquartered in Nouvelle-Aquitaine; nationwide B2B distribution, food sector and mass retail.

Volume & seasonality

Average of 14 shipments per month with peaks during March–June period (+20%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Fixed delivery times, tail lift + pallet truck, rapid POD.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents available on the DONE Space platform, average truck availability at 99.51% of orders placed, transport costs reduced by over 20%.
9
 h
Agen→Lyon transit time
588
 €
Example job price (Premium)
150
Number of transports in 2025
99.74%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Agen
Lyon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
588
 €
Agen
Bordeaux
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
3
 h
288
 €
Agen
Paris
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
12
 h
570
 €
Agen
Valence
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
11
 h
735
 €
Agen
Mainz
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
19
 h
936
 €
Agen
Tilburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
19
 h
769
 €
Lyon
Bordeaux
Paris
Valence
Mainz
Tilburg
Agen

Before/after (last 6 months)

-0,15
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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