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Logistics reliability for professional heating equipment in Île-de-France.
CASE STUDY

Logistics reliability for professional heating equipment in Île-de-France.

A company specializing in the installation and maintenance of heating and ventilation systems, this building professional serves a demanding B2B clientele in Île-de-France. They faced peak activity periods requiring secure and punctual deliveries of sensitive equipment to worksites, within narrow time windows. Thanks to our transport expertise and dedicated operational monitoring, critical flows were stabilized, with 99.98% vehicle availability and deliveries perfectly adapted to the sector’s technical requirements.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in the installation and maintenance of heating and air-conditioning equipment; based in Créteil, operating in Île-de-France and across the regional professional market.

Volume & seasonality

Average of 10 shipments per month, with higher volumes during October-February (+37%)

Units & packaging

Custom goods 260x150x120 cm, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 3,800 kg.

Delivery constraints

Narrow time slots (7 am–11 am and 1 pm–4 pm), tail lift, comprehensive insurance.

Targets

Immediate access to POD/CMR, transit time reduced by over 2 hours

Objectives

All documents are available on the DONE Space platform, average transit time reduced by 4-10 hours, transportation costs reduced by over 15%
8
 h
Créteil→Lorient transit time
640
 €
Example job price (Premium)
166
Number of transports in 2025
99.09%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Créteil
Lorient
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
640
 €
Créteil
Nancy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
326
 €
Créteil
Caen
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
7
 h
512
 €
Créteil
Arras
5x palette EU, 120x80 cm, 900 kg
VAN
3
 h
430
 €
Créteil
Ulm
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
448
 €
Créteil
Tilburg
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
318
 €
Lorient
Nancy
Caen
Arras
Ulm
Tilburg
Créteil

Before/after (last 6 months)

-0,09
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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