CASE STUDY

Logistics Responsiveness for B2B Distribution of Gourmet Products in Europe.

A company specialized in the design and distribution of gourmet grocery products, serving distributors and restaurateurs in around thirty countries. Facing seasonal peaks and the need for fast, reliable deliveries, they had to ensure daily vehicle availability to ship sensitive goods throughout Europe. Our transport team met the challenge by maintaining a vehicle availability rate of 99.97%, enabling same-day loads to secure all urgent and scheduled shipments.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of gourmet grocery products for the B2B market; based in Île-de-France; deliveries to specialized networks, foodservice, and wholesale across Europe.

Volume & seasonality

Average of 23 shipments per month with peaks during October-December period (+41%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,000 and 2,500 kg.

Delivery constraints

Same-day delivery, unloading assistance, all-risk insurance.

Targets

Trucks available on demand, transit time reduced by over 4 hours

Objectives

Average truck availability for 99.62% of orders, average transit time reduced by 4-9 hours, transport cost reduced by more than 8%

Paris→Perpignan transit time

954

€

Example job price (Premium)

200

Number of shipments in 2025

99.69%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Paris → Perpignan	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	14 h	954 €
Paris → Bourges	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	7 h	504 €
Paris → Annecy	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	9 h	691 €
Paris → Tarbes	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	14 h	823 €
Paris → Bremen	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	14 h	441 €
Paris → Magdeburg	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur, Hayon élévateur	30 h	970 €

Perpignan

Bourges

Annecy

Tarbes

Bremen

Magdeburg

Paris

Before/after (last 6 months)

-0,2

Cost per shipment

-4h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez