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Maximum logistics security for fragile goods across France.
CASE STUDY

Maximum logistics security for fragile goods across France.

A player in the wall decoration sector, specializing in B2B distribution, was seeking a reliable solution to secure its flows of fragile goods to national distributors and resellers. Faced with a high risk of damage and the requirement for flawless traceability, our transport team implemented a rigorous carrier verification process, ensuring a 99.97% undamaged delivery rate. Thanks to this strict approach, distribution across the entire territory proceeds smoothly.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of wall decoration solutions; main site in the Île-de-France region; B2B delivery to resellers and specialized retailers in France.

Volume & seasonality

Average of 14 shipments per month with peaks during March-June period (+18%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight between 1,100 and 2,800 kg.

Delivery constraints

Night delivery, tail lift, all-risk insurance.

Targets

Enable transport visibility, immediate access to pod/cmr

Objectives

Transport monitoring and email notifications on the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 14%
15
 h
St-Nazaire→Montpellier transit time
921
 €
Example job price (Premium)
185
Number of shipments in 2025
98.6%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
St-Nazaire
Montpellier
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
15
 h
921
 €
St-Nazaire
Roanne
5x palette EU, 120x80 cm, 900 kg
VAN
25
 h
100
 €
St-Nazaire
Roubaix
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
26
 h
830
 €
St-Nazaire
Lyon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
12
 h
449
 €
St-Nazaire
Turin
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
18
 h
525
 €
St-Nazaire
Mainz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
16
 h
558
 €
Montpellier
Roanne
Roubaix
Lyon
Turin
Mainz
St-Nazaire

Before/after (last 6 months)

-0,19
Cost per shipment
-3h
Shorter average transit time
99.97%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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