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Total visibility and guaranteed punctuality for time-sensitive B2B flows.
CASE STUDY

Total visibility and guaranteed punctuality for time-sensitive B2B flows.

An engineering office specialized in studies and project coordination needed to ensure the secure and timely transport of its equipment and technical documents between construction sites and regional offices in Haute-Garonne and the southwest. Thanks to real-time tracking, 24/7 monitoring, and the provider's punctuality guarantee, sensitive goods were delivered on time despite strict scheduling constraints and high document security requirements.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Technical design and project coordination office; based in Haute-Garonne; operations on construction sites in southern France.

Volume & seasonality

Average of 14 shipments per month with spikes during March-June period (+27%)

Units & packaging

Custom cargo 320x150x120 cm secured with tie-down straps and corner protection, total weight per shipment around 3,800 kg.

Delivery constraints

Night delivery, tail lift + pallet truck, all-risk insurance.

Targets

Reduce transit time by more than 3 hours, enable transport visibility

Objectives

Faster average transit by 4-6 hours, transport tracking and email notifications via DONE Space platform, transport cost reduction of over 19%
13
 h
Toulouse→Rouen transit time
803
 €
Example job price (Premium)
126
Number of shipments in 2025
99.86%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Toulouse
Rouen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
13
 h
803
 €
Toulouse
Quimper
2x palette EU, 120x80 cm, 300 kg
VAN
14
 h
503
 €
Toulouse
Tourcoing
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
16
 h
481
 €
Toulouse
Metz
16x palette EU, 120x80 cm, 7 400 kg
Porteur
30
 h
1454
 €
Toulouse
Stuttgart
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
19
 h
610
 €
Toulouse
Duisburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
20
 h
643
 €
Rouen
Quimper
Tourcoing
Metz
Stuttgart
Duisburg
Toulouse

Before/after (last 6 months)

-0,08
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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