CASE STUDY

Maximum responsiveness for B2B distribution of artisanal grocery products throughout France.

A player in artisanal food, specializing in natural appetizer recipes, was seeking a fast and reliable solution to deliver its products to shops, hotels, and restaurants. With the need to ensure fresh supplies on a just-in-time basis, fast loading and logistics flexibility were crucial. Thanks to our access to 33,000 vehicles and a 99.98% availability rate, shipments could be organized the same day or the next day, even for last-minute requests anywhere in France.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor and processor of artisanal grocery products; Nouvelle-Aquitaine region; B2B sales to hotels, restaurants, and specialty stores in France.

Volume & seasonality

Average of 18 shipments per month with peaks during May-July period (+40%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,000 and 2,400 kg.

Delivery constraints

Fixed loading hours, unloading assistance, all-risk insurance.

Targets

Trucks available on-demand, immediate access to pod/cmr

Objectives

Average truck availability at 99.72% of orders placed, all documents available on the done space platform, transport cost reduction exceeding 19%

Bordeaux→Nantes transit time

748

€

Example job price (Premium)

209

Number of transports in 2025

99.27%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Bordeaux → Nantes	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	6 h	748 €
Bordeaux → Rouen	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	11 h	728 €
Bordeaux → Tourcoing	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	14 h	783 €
Bordeaux → Metz	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur	28 h	919 €
Bordeaux → Ciampino	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	25 h	899 €
Bordeaux → Munich	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	23 h	663 €

Nantes

Rouen

Tourcoing

Metz

Ciampino

Munich

Bordeaux

Before/after (last 6 months)

-0,24

Cost per shipment

-2h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez