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Maximum responsiveness for B2B logistics of waterproofing materials in the Auvergne-Rhône-Alpes region.
CASE STUDY

Maximum responsiveness for B2B logistics of waterproofing materials in the Auvergne-Rhône-Alpes region.

This specialist in waterproofing and roof protection operates in Auvergne-Rhône-Alpes for construction and renovation projects. The business requires regular deliveries of heavy pallets, sometimes to hard-to-reach sites and with urgent needs due to weather or sector deadlines. Thanks to 99.97% vehicle availability and a responsive organization, DONE Deliveries ensures deadlines are met, even for last-minute requests for all regional flows.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Building waterproofing company; based in Auvergne-Rhône-Alpes; delivers materials to various sites in eastern France.

Volume & seasonality

Average of 11 shipments per month, with peaks during March-June period (+38%)

Units & packaging

Custom goods 260x150x120 cm secured with tie-down straps and corner protectors, total shipment weight between 1,200 and 3,800 kg.

Delivery constraints

Fixed delivery hours, tail lift, GPS tracking.

Targets

Eliminate delays, trucks available on demand

Objectives

99.52% of shipments delivered on time, average truck availability at 99.75% of orders placed, more than 15% reduction in transport costs
11
 h
Lyon→Lille transit time
812
 €
Example job price (Premium)
88
Number of transports in 2025
99.52%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Lille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
11
 h
812
 €
Lyon
Brest
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
30
 h
1300
 €
Lyon
Lorient
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
14
 h
575
 €
Lyon
Besancon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
4
 h
359
 €
Lyon
Coslada
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
21
 h
1103
 €
Lyon
Mainz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
11
 h
501
 €
Lille
Brest
Lorient
Besancon
Coslada
Mainz
Lyon

Before/after (last 6 months)

-0,24
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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