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Maximum responsiveness for B2B vape product distribution in France and Europe.
CASE STUDY

Maximum responsiveness for B2B vape product distribution in France and Europe.

A wholesaler specialized in vape products, this distributor faces rapid and regular restocking needs to ensure supply to its reseller partners. Managing large and sometimes urgent B2B shipments to various points of sale required a logistics solution capable of maintaining a 99.96% vehicle availability rate, even during peak demand, as well as great flexibility. The logistics provider enabled same-day or next-day loading, covering the entire French territory and neighboring countries.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

B2B distributor of electronic cigarettes, e-liquids, and accessories; based in Provence-Alpes-Côte d'Azur; regular deliveries to specialized shops in France and Belgium.

Volume & seasonality

Average of 17 shipments per month with peaks during February-July (+22%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,200 and 3,000 kg.

Delivery constraints

Night delivery, loading assistance, fast proof of delivery.

Targets

Eliminate delays, trucks available on demand

Objectives

98.62% of shipments delivered on time, average truck availability at 99.65% of orders placed, transport cost reduction of over 12%
31
 h
Marseille→Roubaix transit time
971
 €
Example job price (Premium)
80
Number of shipments in 2025
98.62%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marseille
Roubaix
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
31
 h
971
 €
Marseille
Poitiers
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
28
 h
100
 €
Marseille
Cannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
3
 h
460
 €
Marseille
Lille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
16
 h
512
 €
Marseille
Bologna
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
26
 h
790
 €
Marseille
Waterloo
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
17
 h
599
 €
Roubaix
Poitiers
Cannes
Lille
Bologna
Waterloo
Marseille

Before/after (last 6 months)

-0,25
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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