An industrial packaging specialist, particularly for cosmetic products, this manufacturer had to manage high demand variability in the sector and guarantee fast deliveries to its B2B customers. Managing suddenly increasing volumes, especially during new launches, required flexible transport capacity and ultra-fast response. Thanks to a 99.96% vehicle availability rate, the transport teams ensured same-day or next-day loading throughout France, even during periods of tight logistics flows.

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Manufacturer of industrial and cosmetic packaging; production site in Île-de-France; B2B shipments to cosmetic laboratories, brands, and distributors in France.
Average of 24 shipments per month with peaks during March-June period (+11%)
EU pallets 120x80 cm, 12 units per shipment, total weight per shipment from 1,200 to 2,400 kg, secured with lashing straps and anti-slip mats.
Night delivery, tail lift + pallet truck, all-risk insurance.
Trucks available on demand, eliminate delays
Average truck availability at 99.73% of orders, 99.68% of shipments delivered on time, transport cost reduction of over 12%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Sury-en-Vaux → Strasbourg | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 10 h | 50 € |
Sury-en-Vaux → Perpignan | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 26 h | 100 € |
Sury-en-Vaux → Limoges | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 4 h | 508 € |
Sury-en-Vaux → Roubaix | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 8 h | 572 € |
Sury-en-Vaux → Girona | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 13 h | 476 € |
Sury-en-Vaux → Duisburg | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 27 h | 1090 € |
We rely on a network of more than 13,000 verified carriers and 33,000 trucks and vans. This enables us to reach a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Every shipment is tracked 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and 98.7% on-time delivery rate. In the event of a significant delay caused by us, the freight can be reimbursed up to 100%.
We apply a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system allows us to achieve a 99.95% damage-free delivery rate.
You benefit from complete tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every stage to anticipate issues and keep you informed.
European countries
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