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Maximum responsiveness and vehicle availability for pharma logistics under temperature control.
CASE STUDY

Maximum responsiveness and vehicle availability for pharma logistics under temperature control.

An industrial company specializing in isothermal packaging for pharmaceutical and temperature-sensitive products needed to ensure the fast and reliable shipment of large technical solutions while maintaining the cold chain. Faced with urgent needs and peak flows, the objective was to achieve near-immediate vehicle availability, even during high-pressure periods, with a vehicle availability rate of 99.98%. Thanks to our European network and proactive tracking, flows to France and across Europe became faster, safer, and more flexible.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of isothermal and refrigerated packaging solutions, based in Hauts-de-France; technical deliveries to laboratories and manufacturers throughout France and Europe.

Volume & seasonality

Average of 20 shipments per month with peaks during February-July period (+39%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by lashing straps and anti-slip mats, total weight per shipment between 1,000 and 2,400 kg.

Delivery constraints

Fixed loading times, safety rope for customs, GPS tracking.

Targets

Trucks available on demand, reduction in transit time by over 4h

Objectives

Average truck availability of 99.57% on orders placed, average transit time faster by 4-10h, transport cost reduction by over 20%
30
 h
Arras→Toulouse transit time
100
 €
Example job price (Premium)
154
Number of transports in 2025
99.21%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Arras
Toulouse
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
30
 h
100
 €
Arras
Montpellier
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
30
 h
100
 €
Arras
Cholet
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
10
 h
437
 €
Arras
Tourcoing
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
4
 h
350
 €
Arras
Willebroek
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
4
 h
285
 €
Arras
Turin
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
16
 h
1050
 €
Toulouse
Montpellier
Cholet
Tourcoing
Willebroek
Turin
Arras

Before/after (last 6 months)

-0,15
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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