Active in creating eco-friendly packaging solutions for e-commerce, this reusable packaging manufacturer faces sustained demand and strong logistics requirements during launches and seasonal peaks. The challenge was to manage recurring flows to various European hubs, combining speed and guaranteed vehicle availability, with a 99.96% commitment from the provider, to efficiently meet its B2B clients' deadlines.

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Designer and manufacturer of reusable packaging for e-commerce; main site in Île-de-France; B2B deliveries to distributors, e-retailers and logistics networks in France, Belgium and Germany.
Average of 9 shipments per month with peaks during March-June period (+44%)
Set of boxes 90x60x80 cm, 12 units per shipment, secured with lashing straps and non-slip mats, total shipment weight between 800 and 2,200 kg.
Fixed loading hours, unloading assistance, all-risk insurance.
Trucks available on demand, immediate access to pod/cmr
Average truck availability at 99.68% of orders placed, all documents available on the Done Space platform, transport cost reduction over 13%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Bordeaux → Toulouse | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 4 h | 612 € |
Bordeaux → Reims | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 12 h | 770 € |
Bordeaux → Strasbourg | 8x palette EU, 120x80 cm, 5 100 kg | Porteur | 30 h | 1476 € |
Bordeaux → Montauban | 5x palette EU, 120x80 cm, 900 kg | VAN | 3 h | 554 € |
Bordeaux → Pioltello | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 18 h | 644 € |
Bordeaux → Bologna | 2x palette EU, 120x80 cm, 300 kg | VAN | 20 h | 656 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This enables us to reach a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer a compensation of €500.
Each transport is monitored 24/7 by our Track & Trace department. We achieve an on-time loading rate of 99.2% and an on-time delivery rate of 98.7%. In the event of significant delays caused by us, freight may be reimbursed up to 100%.
We use a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This enables us to reach a 99.95% damage-free delivery rate.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival) and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)