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Delivering reusable packaging solutions without interruption, even during peak periods.
CASE STUDY

Delivering reusable packaging solutions without interruption, even during peak periods.

Active in creating eco-friendly packaging solutions for e-commerce, this reusable packaging manufacturer faces sustained demand and strong logistics requirements during launches and seasonal peaks. The challenge was to manage recurring flows to various European hubs, combining speed and guaranteed vehicle availability, with a 99.96% commitment from the provider, to efficiently meet its B2B clients' deadlines.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of reusable packaging for e-commerce; main site in Île-de-France; B2B deliveries to distributors, e-retailers and logistics networks in France, Belgium and Germany.

Volume & seasonality

Average of 9 shipments per month with peaks during March-June period (+44%)

Units & packaging

Set of boxes 90x60x80 cm, 12 units per shipment, secured with lashing straps and non-slip mats, total shipment weight between 800 and 2,200 kg.

Delivery constraints

Fixed loading hours, unloading assistance, all-risk insurance.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability at 99.68% of orders placed, all documents available on the Done Space platform, transport cost reduction over 13%
4
 h
Bordeaux→Toulouse transit time
612
 €
Example job price (Premium)
187
Number of shipments in 2025
98.89%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bordeaux
Toulouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
4
 h
612
 €
Bordeaux
Reims
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
12
 h
770
 €
Bordeaux
Strasbourg
8x palette EU, 120x80 cm, 5 100 kg
Porteur
30
 h
1476
 €
Bordeaux
Montauban
5x palette EU, 120x80 cm, 900 kg
VAN
3
 h
554
 €
Bordeaux
Pioltello
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
18
 h
644
 €
Bordeaux
Bologna
2x palette EU, 120x80 cm, 300 kg
VAN
20
 h
656
 €
Toulouse
Reims
Strasbourg
Montauban
Pioltello
Bologna
Bordeaux

Before/after (last 6 months)

-0,08
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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