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Optimising B2B distribution of custom fresh products for animal feed in Europe.
CASE STUDY

Optimising B2B distribution of custom fresh products for animal feed in Europe.

A French agri-food company specialising in customised recipes needed to secure vehicle availability for the rapid delivery of its refrigerated goods to distributors and wholesalers. Access to a broad European network and proactive shipment tracking ensured reliable logistics, even during peak periods, achieving a vehicle availability rate of 99.97%. Main transport flows were between France and Western Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of customised fresh meals for dogs and cats; production site in Île-de-France; B2B deliveries to pet wholesalers and distributors in France, Belgium, and Germany.

Volume & seasonality

Average of 25 shipments per month with peaks during March-June period (+42%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, lashing straps and anti-slip mats for stability, total shipment weight between 1,000 and 2,800 kg.

Delivery constraints

Fixed loading times, unloading assistance, fast POD.

Targets

Enable transport visibility, reduce transit time by over 3 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time reduced by 4-9 hours, transport cost reduction of over 20%
7
 h
Paris→Bourges transit time
484
 €
Example job price (Premium)
204
Number of transports in 2025
99.16%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Bourges
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
7
 h
484
 €
Paris
Cholet
5x palette EU, 120x80 cm, 900 kg
VAN
6
 h
716
 €
Paris
Poitiers
5x palette EU, 120x80 cm, 900 kg
VAN
6
 h
666
 €
Paris
Tourcoing
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
4
 h
334
 €
Paris
Hamburg
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
30
 h
1392
 €
Paris
Utrecht
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
9
 h
419
 €
Bourges
Cholet
Poitiers
Tourcoing
Hamburg
Utrecht
Paris

Before/after (last 6 months)

-0,16
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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