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Optimising shipping speed and flexibility for organic flour producers.
CASE STUDY

Optimising shipping speed and flexibility for organic flour producers.

A traditional manufacturer specialised in processing organic grains faced recurring logistical needs to ship pallets of flour to distributors and bakery businesses in France and neighbouring countries. Demand peaks required fast, reliable, and flexible load organisation, while maintaining product traceability and safety. With a vehicle availability rate of 99.98% and rapid mobilisation of suitable trucks, both urgent and regular shipments were ensured without supply interruptions or delays, across France and to Belgium.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and processor of flours from organic grains; main site located in Lozère (Occitanie); B2B deliveries to specialist distributors, bakers, and food industry companies in France and Belgium.

Volume & seasonality

Average of 14 shipments per month with peaks during May-August (+37%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 3,000 kg.

Delivery constraints

Same-day pick-up, tail lift, all-risks insurance.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 98.72% of shipments delivered on time, transport costs reduced by over 9%
9
 h
Arles→Auxerre transit time
50
 €
Example job price (Premium)
87
Number of transports in 2025
98.72%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Arles
Auxerre
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
9
 h
50
 €
Arles
Cholet
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
14
 h
380
 €
Arles
Bourges
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
10
 h
586
 €
Arles
Arras
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
29
 h
1275
 €
Arles
Waterloo
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
16
 h
880
 €
Arles
Augsburg
2x palette EU, 120x80 cm, 300 kg
VAN
18
 h
422
 €
Auxerre
Cholet
Bourges
Arras
Waterloo
Augsburg
Arles

Before/after (last 6 months)

-0,13
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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