CASE STUDY

Optimize professional kitchen equipment delivery through assured risk management.

A major player in the professional kitchen equipment sector, this manufacturer primarily distributes cooking appliances and stainless steel furniture to food service establishments in France. The challenges focused on securing the delivery of sensitive and bulky goods while minimizing the risk of damage during transport. With comprehensive insurance coverage, internal support, and the option to add extra guarantees on the value of goods, our team secured logistics continuity throughout the country.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of professional kitchen equipment; operates from the Paris region; B2B distribution to food service and specialized distributors in mainland France.

Volume & seasonality

Average of 15 shipments per month with peaks during March-June (+27%)

Units & packaging

Custom goods 250x150x120 cm secured by lashing straps and anti-slip mats, total weight per shipment between 1,000 and 4,800 kg.

Delivery constraints

Fixed delivery hours, tailgate, fast POD.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications on the DONE Space platform, all documents available on the DONE Space platform, reduction of transport costs by more than 19%

Paris→Niort transit time

399

€

Example job price (Premium)

Number of transports in 2025

98.5%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Paris → Niort	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	7 h	399 €
Paris → Metz	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	6 h	556 €
Paris → Chartres	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur, Hayon élévateur	4 h	350 €
Paris → Perpignan	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	14 h	766 €
Paris → Martorell	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	17 h	562 €
Paris → Cologne	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	9 h	376 €

Niort

Metz

Chartres

Perpignan

Martorell

Cologne

Paris

Before/after (last 6 months)

-0,17

Cost per shipment

-2h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez