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Optimize refrigerated distribution of artisanal dairy products with real-time tracking.
CASE STUDY

Optimize refrigerated distribution of artisanal dairy products with real-time tracking.

A food industry player specializing in fresh dairy products, this French manufacturer faces major B2B logistics challenges: imperative punctuality, meticulous tracking, and strict cold chain management for its shipments to food service and retail in France and the UK. Thanks to 24/7 supervision, continuous traceability, and the involvement of Track & Trace specialists, DONE Deliveries ensured consistency and transparency in deliveries, with proactive management throughout the chain from collection to final handover.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and affineur of dairy products for foodservice and specialty retail professionals; main production site in Loire-Atlantique; regular flows to France and the United Kingdom.

Volume & seasonality

Average of 15 shipments per month with peaks during April–July (+27%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 900 and 2,800 kg.

Delivery constraints

Night delivery, unloading assistance, fast POD.

Targets

Reduce transit time by more than 3 hours, eliminate delays

Objectives

Average faster transit by 4–10 hours, 99.93% of shipments delivered on time, transport cost reduction of over 17%
2
 h
Saint-Hilaire-de-Riez→Cholet transit time
461
 €
Example job price (Premium)
128
Number of transports in 2025
99.93%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Hilaire-de-Riez
Cholet
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
2
 h
461
 €
Saint-Hilaire-de-Riez
Montpellier
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
13
 h
708
 €
Saint-Hilaire-de-Riez
Le Mans
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
4
 h
277
 €
Saint-Hilaire-de-Riez
Lorient
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
4
 h
515
 €
Saint-Hilaire-de-Riez
Ulm
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
20
 h
988
 €
Saint-Hilaire-de-Riez
Dietzenbach
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
32
 h
1357
 €
Cholet
Montpellier
Le Mans
Lorient
Ulm
Dietzenbach
Saint-Hilaire-de-Riez

Before/after (last 6 months)

-0,1
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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