CASE STUDY

Reactivity and reliability for the logistics of energy efficiency equipment in France.

A player in the energy renovation sector wanted to secure and speed up the delivery of large and sensitive equipment, such as heat pumps and insulation systems, to its installer partners. The main challenges were rapid vehicle availability, equipment protection, and strict control of lead times, especially during seasonal peaks. With a vehicle availability rate of 99.96% and same-day or next-day load organization, DONE Deliveries ensured continuity of flows to different sites across France while maintaining cargo security.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Supplier of energy efficiency equipment for buildings; based in the Grand Est; B2B deliveries to installers and professionals across France.

Volume & seasonality

An average of 19 shipments per month, with peaks between March and July (+46%)

Units & packaging

Custom goods 240x150x130 cm secured with tie-down straps and corner protectors, total weight per shipment between 1,400 and 3,200 kg.

Delivery constraints

Fixed loading times, tailgate + pallet jack, secured parking areas.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.7% of orders placed, shipment tracking and email notifications on the done space platform, more than 11% reduction in transport costs

Clichy→Le Mans transit time

329

€

Example job price (Premium)

196

Number of shipments in 2025

99.63%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Clichy → Le Mans	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	4 h	329 €
Clichy → Lille	8x palette EU, 120x80 cm, 5 100 kg	Porteur	7 h	879 €
Clichy → Lyon	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	8 h	593 €
Clichy → Bourges	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	4 h	276 €
Clichy → Brussels	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	7 h	345 €
Clichy → Dortmund	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	10 h	570 €

Le Mans

Lille

Lyon

Bourges

Brussels

Dortmund

Clichy

Before/after (last 6 months)

-0,11

Cost per shipment

-4h

Shorter average transit time

99.96%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez