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Securing the delivery of custom joinery with a minimized damage rate.
CASE STUDY

Securing the delivery of custom joinery with a minimized damage rate.

An industrial company specialized in manufacturing wooden joinery and insulation for construction and renovation projects saw its logistics needs evolve with the diversity and fragility of its products. Guaranteeing the integrity of delivered items, especially during peak periods, required a reliable solution. Thanks to a stringent carrier verification process and a 99.96% damage-free delivery rate, the service provider maintained quality and punctual deliveries in Western France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of custom wooden joinery and insulation products; main location in Mayenne, France; B2B deliveries for construction and renovation sites in Western France.

Volume & seasonality

Average of 18 shipments per month with peaks during the April-July period (+19%)

Units & packaging

Custom goods 300x150x120 cm secured with lashing straps and corner protectors, total shipment weight between 1,800 and 6,500 kg.

Delivery constraints

Fixed loading times, safety cord for customs, delivery with mandatory prior call.

Targets

Enable transport visibility, reduce transit time by more than 4 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time 4-11 hours faster, transport cost reduction by more than 19%
12
 h
Villaines-la-Juhel→Montauban transit time
710
 €
Example job price (Premium)
86
Number of shipments in 2025
99.84%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Villaines-la-Juhel
Montauban
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
12
 h
710
 €
Villaines-la-Juhel
Toulouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
13
 h
594
 €
Villaines-la-Juhel
Montpellier
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
13
 h
758
 €
Villaines-la-Juhel
Cannes
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
32
 h
961
 €
Villaines-la-Juhel
Munich
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
18
 h
812
 €
Villaines-la-Juhel
Mechelen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
10
 h
686
 €
Montauban
Toulouse
Montpellier
Cannes
Munich
Mechelen
Villaines-la-Juhel

Before/after (last 6 months)

-0,23
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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