A company specialized in the design and distribution of eyewear, based in Paris, was facing challenges with shipment visibility and strict adherence to deadlines for delivering its collections to distributors across Europe. Through 24/7 digital tracking, proactive supervision by a Track & Trace team, and real-time notifications, the entire flow became more predictable and reliable in key European markets. Guaranteed punctuality and support at every step optimized product availability during seasonal launches.

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Designer and distributor of designer eyewear; headquartered in Paris; ships to optical distributors and fashion retailers across Europe, mainly Germany, Italy, and Spain.
Average of 24 shipments per month with peaks during May-July period (+42%)
EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 800 and 1,200 kg.
Night delivery, tail lift, all-risks insurance.
Eliminate delays, reduce transit time by more than 3 hours
99.5% of shipments delivered on time, average transit faster by 4-8h, transport cost reduction of over 8%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Asnières-sur-Seine → Niort | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 7 h | 645 € |
Asnières-sur-Seine → Limoges | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 7 h | 627 € |
Asnières-sur-Seine → Auxerre | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 4 h | 456 € |
Asnières-sur-Seine → Marseille | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 27 h | 903 € |
Asnières-sur-Seine → Maastricht | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 7 h | 550 € |
Asnières-sur-Seine → Mainz | 5x palette EU, 120x80 cm, 900 kg | VAN | 9 h | 680 € |
Yes. This case illustrates our standard way of working: same-day or next-day loading, coverage in 37 European countries, a network of over 33,000 verified vehicles, and real-time tracking via the DONE Space digital platform.
Every transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loading and 98.7% on-time deliveries. For significant delays caused by us, freight can be refunded up to 100%.
You benefit from full tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
By default, each transport is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per incident. For high-value goods, additional all-risks cargo insurance covering almost the full value of the goods can be added at the time of booking.
European countries
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