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Real-time visibility and punctuality for B2B construction materials supply.
CASE STUDY

Real-time visibility and punctuality for B2B construction materials supply.

A major player in construction materials distribution in Burgundy faced reliability challenges in its B2B deliveries: the need to ensure on-time pallet deliveries to professional clients while maintaining goods traceability. Through 24/7 tracking, dedicated supervision by a Track & Trace team, and proactive notifications, the regional supply chain became more efficient, ensuring schedule compliance and continuous information from loading through delivery.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of construction materials; main base in Burgundy; B2B supply to traders and construction companies in east-central France.

Volume & seasonality

Average of 24 shipments per month with peaks during March-July period (+17%)

Units & packaging

Custom goods 320x150x120 cm secured with lashing straps and non-slip mats, total shipment weight between 2,500 and 6,000 kg.

Delivery constraints

Night delivery, loading assistance, all-risk insurance.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability for 99.61% of orders placed, all documents available on the Done Space platform, transport cost reduction of over 13%
6
 h
Chalon-sur-Saône→Metz transit time
559
 €
Example job price (Premium)
133
Number of transports in 2025
99.83%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Chalon-sur-Saône
Metz
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
6
 h
559
 €
Chalon-sur-Saône
Colmar
5x palette EU, 120x80 cm, 900 kg
VAN
4
 h
468
 €
Chalon-sur-Saône
Limoges
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
9
 h
569
 €
Chalon-sur-Saône
Perpignan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
9
 h
648
 €
Chalon-sur-Saône
Magdeburg
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
16
 h
763
 €
Chalon-sur-Saône
Amsterdam
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
671
 €
Metz
Colmar
Limoges
Perpignan
Magdeburg
Amsterdam
Chalon-sur-Saône

Before/after (last 6 months)

-0,14
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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