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Record availability and fast delivery for gourmet products from a regional artisanal player.
CASE STUDY

Record availability and fast delivery for gourmet products from a regional artisanal player.

An artisanal food producer specializing in the production of bread, pastries, and chocolates faces sustained demand across the Occitanie region. To handle peaks in activity and the urgency of delivering fresh products to multiple sales outlets, flexible and immediate transport capacity is essential. Thanks to a 99.97% vehicle availability rate and our team's responsiveness, supply continuity was ensured daily, even during periods of high demand.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal producer of bread, pastries, and chocolate specialties; main production site in Montauban; regular deliveries to shops and retailers in Occitanie.

Volume & seasonality

Average of 23 shipments per month with peaks during November-December (+11%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, securing straps and anti-slip mats, total weight per shipment from 1,200 to 2,400 kg.

Delivery constraints

Same-day pickup, tail lift + pallet jack, all-risk insurance.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability for 99.7% of placed orders, transport tracking and email notifications on the DONE Space platform, over 19% reduction in transport costs
16
 h
Montauban→Strasbourg transit time
50
 €
Example job price (Premium)
212
Number of transports in 2025
98.98%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Montauban
Strasbourg
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
16
 h
50
 €
Montauban
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
13
 h
763
 €
Montauban
Besancon
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
25
 h
666
 €
Montauban
Nancy
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
13
 h
366
 €
Montauban
Coslada
5x palette EU, 120x80 cm, 900 kg
VAN
14
 h
782
 €
Montauban
Rotterdam
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
19
 h
787
 €
Strasbourg
Quimper
Besancon
Nancy
Coslada
Rotterdam
Montauban

Before/after (last 6 months)

-0,1
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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