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Reduce damage and ensure reliable delivery of wood materials for construction professionals.
CASE STUDY

Reduce damage and ensure reliable delivery of wood materials for construction professionals.

As a cooperative specialist in supplying wood and wood-based products to construction firms and craftsmen, the group faces logistics challenges due to the fragility and value of its goods during regional deliveries. The transport provider has implemented a rigorous carrier verification process to ensure flow security and achieve a record rate of undamaged deliveries, thus meeting the demands of the Loire-Atlantique market and neighboring regions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Cooperative purchasing center for wood and construction professionals; based in Loire-Atlantique, with a regional distribution network targeting carpenters, joiners, and roofers in western France.

Volume & seasonality

Average of 24 shipments per month, with peaks during the March-July period (+37%)

Units & packaging

Custom goods 320x150x120 cm secured by lashing straps and corner protectors, total shipment weight between 2,200 and 6,200 kg.

Delivery constraints

Fixed delivery hours, tail lift, all-risk insurance.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents available on the DONE Space platform, average truck availability at 99.62% of placed orders, transport cost reduction of more than 9%
11
 h
Brest→Amiens transit time
474
 €
Example job price (Premium)
124
Number of shipments in 2025
99.61%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Brest
Amiens
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
11
 h
474
 €
Brest
Poitiers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
719
 €
Brest
Mulhouse
2x palette EU, 120x80 cm, 300 kg
VAN
18
 h
445
 €
Brest
Tarbes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
14
 h
523
 €
Brest
Mainz
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
33
 h
1579
 €
Brest
Mechelen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
15
 h
812
 €
Amiens
Poitiers
Mulhouse
Tarbes
Mainz
Mechelen
Brest

Before/after (last 6 months)

-0,18
Cost per shipment
-5h
Shorter average transit time
99.97%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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