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Reduce transport incidents for B2B automotive spare parts exports.
CASE STUDY

Reduce transport incidents for B2B automotive spare parts exports.

International player in the automotive sector, specializing in spare parts distribution, faced with managing critical flows to over 70 countries. The challenge: ensure the integrity of goods and limit damage risk throughout a complex and highly demanding supply chain. Thanks to a rigorous carrier verification procedure and the selection of reliable partners, our transport team achieved a damage-free delivery rate of 99.97%, essential to maintaining the expected quality in international markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

International distributor of automotive parts and components; headquartered in Île-de-France; exports to Europe, North Africa, and the Middle East.

Volume & seasonality

Average of 11 shipments per month, with peaks during March–June period (+18%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,000 and 3,000 kg.

Delivery constraints

Narrow time windows (8 a.m.–12 p.m. and 2 p.m.–6 p.m.), tail lift + pallet truck, fast POD.

Targets

Reduce transit time by more than 2 hours, enable transport visibility

Objectives

Faster average transit by 4-10 hours, transport tracking and email notifications via the done space platform, transport cost reduction of more than 14%
11
 h
Paris→Mulhouse transit time
100
 €
Example job price (Premium)
164
Number of shipments in 2025
98.87%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Mulhouse
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
11
 h
100
 €
Paris
Lyon
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
783
 €
Paris
Nancy
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
590
 €
Paris
Montauban
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
11
 h
423
 €
Paris
Milan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
14
 h
836
 €
Paris
Berlin
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
33
 h
1391
 €
Mulhouse
Lyon
Nancy
Montauban
Milan
Berlin
Paris

Before/after (last 6 months)

-0,12
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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