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Reducing the risk of damage for custom urban furniture deliveries in France and Europe.
CASE STUDY

Reducing the risk of damage for custom urban furniture deliveries in France and Europe.

Industrial manufacturer specializing in metal urban furniture, focused on custom shelters and outdoor space design, facing reliability and safety challenges when shipping large and sensitive structures. The logistics provider ensured a rigorous carrier selection, enhanced quality checks at each stage, and meticulous handling of fragile units, enabling an exceptional damage-free delivery rate and secure management of flows to local authorities and companies in France and Belgium.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of metal shelters and urban furniture; main production site in Loire-Atlantique; B2B deliveries to local authorities, private operators, and installers in France and Belgium.

Volume & seasonality

Average of 16 shipments per month with peaks during April-July period (+33%)

Units & packaging

Custom goods 320x150x120 cm, 4 to 6 units per shipment, lashing straps and corner protections, total shipment weight between 2,600 and 6,000 kg.

Delivery constraints

Same-day delivery, loading assistance, delivery with mandatory advance call.

Targets

Reducing transit time by more than 3 hours, eliminating delays

Objectives

Faster average transit by 4-9h, 99.55% of shipments delivered on time, transport cost reduction of over 10%
9
 h
La Chevrolière→Amiens transit time
477
 €
Example job price (Premium)
125
Number of transports in 2025
99.55%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
La Chevrolière
Amiens
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
9
 h
477
 €
La Chevrolière
Lille
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
12
 h
680
 €
La Chevrolière
Le Havre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
416
 €
La Chevrolière
Perpignan
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
26
 h
1037
 €
La Chevrolière
Maastricht
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
14
 h
428
 €
La Chevrolière
Munich
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
21
 h
521
 €
Amiens
Lille
Le Havre
Perpignan
Maastricht
Munich
La Chevrolière

Before/after (last 6 months)

-0,25
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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