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Reliability and safety for B2B energy solutions deliveries across Haute-Savoie.
CASE STUDY

Reliability and safety for B2B energy solutions deliveries across Haute-Savoie.

A renewable energy specialist installs heat pumps and solar panels for businesses in the Alpine region. Their logistical challenges: ensuring undamaged transport of technical and sensitive equipment, with deliveries often to worksites or locations requiring punctuality and security. Through strict carrier selection, a five-step verification process and a 99.97% undamaged delivery rate, DONE Deliveries met these demands, ensuring reliable supply chains throughout Haute-Savoie and surrounding areas.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Installer of renewable energy solutions; based in Haute-Savoie; deploying thermal and photovoltaic systems for B2B partners in Auvergne-Rhône-Alpes and Pays de Gex.

Volume & seasonality

Average of 12 shipments per month with peaks between March and July (+37%)

Units & packaging

Custom goods 320x150x120 cm, 4 to 8 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight from 2,500 to 6,000 kg.

Delivery constraints

Overnight delivery, tail lift + pallet jack, secured parking.

Targets

Eliminate delays, reduce transit time by more than 3 hours

Objectives

99.08% of shipments delivered on time, average transit faster by 4-12h, transport costs reduced by more than 11%
6
 h
Marseille→Perpignan transit time
397
 €
Example job price (Premium)
195
Number of transports in 2025
99.08%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marseille
Perpignan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
6
 h
397
 €
Marseille
Montauban
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
50
 €
Marseille
Dijon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
315
 €
Marseille
Auxerre
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
24
 h
779
 €
Marseille
Kelsterbach
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
17
 h
900
 €
Marseille
Willebroek
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
18
 h
608
 €
Perpignan
Montauban
Dijon
Auxerre
Kelsterbach
Willebroek
Marseille

Before/after (last 6 months)

-0,18
Cost per shipment
-3h
Shorter average transit time
99.97%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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