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Reliability and Safety for Professional Furniture Delivery in France and Benelux.
CASE STUDY

Reliability and Safety for Professional Furniture Delivery in France and Benelux.

A French industrial supplier provides specialized furniture for collective residences and temporary accommodation projects. Managing direct deliveries—often of bulky or delicate items—required strict reduction of damage and delay risks, especially across multiple European countries. DONE Deliveries secured all flows with transshipment-free solutions, suitable vehicles, and rigorous tracking to ensure punctuality and product integrity.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of professional furniture for collective residences; production site located in Hauts-de-France; B2B deliveries mainly to France, Belgium, and Luxembourg.

Volume & seasonality

An average of 22 shipments per month, with peaks during March–July (+29%).

Units & packaging

Custom goods 260x150x120 cm, secured with lashing straps and corner protectors, total weight per shipment between 1,600 and 4,500 kg.

Delivery constraints

Fixed loading hours, safety cord for customs, GPS tracking.

Targets

Eliminate delays, trucks available on demand

Objectives

98.85% of shipments delivered on time, average truck availability for 99.6% of orders, transport cost reduction of over 13%.
10
 h
Lambres-lez-Douai→Dijon transit time
656
 €
Example job price (Premium)
168
Number of shipments in 2025
98.85%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lambres-lez-Douai
Dijon
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
10
 h
656
 €
Lambres-lez-Douai
Toulouse
2x palette EU, 120x80 cm, 300 kg
VAN
15
 h
908
 €
Lambres-lez-Douai
Marseille
2x palette EU, 120x80 cm, 300 kg
VAN
16
 h
502
 €
Lambres-lez-Douai
Tarbes
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
17
 h
501
 €
Lambres-lez-Douai
Ulm
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
13
 h
784
 €
Lambres-lez-Douai
Martorell
2x palette EU, 120x80 cm, 300 kg
VAN
21
 h
688
 €
Dijon
Toulouse
Marseille
Tarbes
Ulm
Martorell
Lambres-lez-Douai

Before/after (last 6 months)

-0,25
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

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