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Securing every furniture delivery with a near-zero damage rate.
Designer and distributor of professional furniture for the restaurant sector, this manufacturer faces strict quality and durability requirements: their bulky and sensitive goods require damage-free transport, particularly to hotels and fine dining establishments in France and Belgium. Through rigorous carrier selection and quality control over every shipment, our team achieved a 99.97% damage-free delivery rate, ensuring peace of mind for recipients.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Designer and distributor of furniture for the restaurant sector based in the Provence-Alpes-Côte d’Azur region; B2B supplies for hotels, restaurants, and cafés in France and Belgium.
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Volume & seasonality
Average of 15 shipments per month with peaks from March to July (+26%)
Units & packaging
Custom goods 260x150x120 cm secured with lashing straps and corner protectors, total weight per shipment between 850 and 3,200 kg.
Delivery constraints
Fixed loading times, unloading assistance, rapid POD.
Targets
Enabling transport visibility, trucks available on demand
Objectives
Transport tracking and email notifications via the DONE Space platform, trucks available for 99.53% of orders placed, more than 9% reduction in transport costs
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Vannes → Le Havre | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 7 h | 463 € |
Vannes → Besancon | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 13 h | 870 € |
Vannes → Poitiers | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 6 h | 352 € |
Vannes → Chartres | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 7 h | 684 € |
Vannes → Ciampino | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 29 h | 1467 € |
Vannes → Mainz | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 31 h | 1300 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
