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Responding to logistical emergencies in residential thermal installation with guaranteed vehicle availability.
CASE STUDY

Responding to logistical emergencies in residential thermal installation with guaranteed vehicle availability.

A player in the construction sector, specialized in installing energy-efficient heating and air-conditioning systems for homes in the Southwest, faced intense seasonal fluctuations, unexpected order spikes, and strict deadlines to supply their worksites. Thanks to 99.98% guaranteed vehicle availability and our network's fast loading capacities, all urgent and seasonal peaks were handled without disruptions across France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Installer of residential heating and air-conditioning systems; operations focused around Anglet and the Southwest of France; services mainly for new and renovated sites in Nouvelle-Aquitaine.

Volume & seasonality

An average of 25 shipments per month with peaks during March-July (+27%)

Units & packaging

Custom goods 300x150x130 cm secured with lashing straps and corner protectors, total weight per shipment between 1,200 and 4,000 kg.

Delivery constraints

Fixed loading hours, tail lift, secure parking.

Targets

Reduction of transit time by over 3 hours, trucks available on demand

Objectives

Average transit faster by 4-10 hours, average truck availability at 99.57% of orders placed, transport costs reduced by over 12%
15
 h
Anglet→Dijon transit time
802
 €
Example job price (Premium)
85
Number of shipments in 2025
98.23%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Anglet
Dijon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
15
 h
802
 €
Anglet
Arras
5x palette EU, 120x80 cm, 900 kg
VAN
17
 h
867
 €
Anglet
Paris
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
726
 €
Anglet
Tarbes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
3
 h
470
 €
Anglet
Magdeburg
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
55
 h
1652
 €
Anglet
Milan
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
19
 h
529
 €
Dijon
Arras
Paris
Tarbes
Magdeburg
Milan
Anglet

Before/after (last 6 months)

-0,12
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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