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Responsiveness and availability for B2B distribution of home linens and decoration in Europe.
CASE STUDY

Responsiveness and availability for B2B distribution of home linens and decoration in Europe.

A specialist in textile products and interior decoration, this manufacturer based in the Lyon region needs to quickly deliver a wide range of references to its distributor and retailer partners across Europe. Facing peak activity periods and urgent requests, the ability to secure a vehicle on short notice, with a 99.97% vehicle availability rate, ensured reliable and fast deliveries in several key markets. DONE Deliveries met these requirements thanks to the flexibility of its network and the nearly instant provision of suitable transport options.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and distributor of home linen and decoration items; main site near Lyon; B2B distribution to specialty chains and e-commerce platforms in France, Germany, Belgium, and Spain.

Volume & seasonality

Average of 17 shipments per month with peaks during March-June period (+24%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment from 1,200 to 2,400 kg, secured by tie-down straps and anti-slip mats.

Delivery constraints

Fixed loading times, loading assistance, fast POD.

Targets

Trucks available on demand, enable shipment visibility

Objectives

Average truck availability for 99.5% of orders placed, transportation tracking and email notifications via DONE Space platform, over 14% reduction in transport costs
11
 h
Roanne→Caen transit time
50
 €
Example job price (Premium)
172
Number of shipments in 2025
99.7%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Roanne
Caen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
11
 h
50
 €
Roanne
Amiens
8x palette EU, 120x80 cm, 5 100 kg
Porteur
25
 h
1702
 €
Roanne
Cannes
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
9
 h
383
 €
Roanne
Rodez
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
6
 h
656
 €
Roanne
Frankfurt am Main
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
13
 h
478
 €
Roanne
Zwolle
2x palette EU, 120x80 cm, 300 kg
VAN
18
 h
467
 €
Caen
Amiens
Cannes
Rodez
Frankfurt am Main
Zwolle
Roanne

Before/after (last 6 months)

-0,13
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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