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Responsiveness and availability for B2B logistics of premium bathroom solutions.
CASE STUDY

Responsiveness and availability for B2B logistics of premium bathroom solutions.

A major player in the manufacturing of bathroom equipment and wellness solutions was facing the need for fast and reliable deliveries to serve its professional partners and distributors across several European countries. Requirements focused on efficient peak demand management and guaranteed vehicle availability, even for urgent orders. Thanks to agile planning and a vehicle availability rate of 99.97%, the transport provider ensured custom shipments to key markets within optimal timeframes, reducing risks of supply disruption.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of bathroom fitting solutions and wellness products; headquartered in French-speaking Switzerland, B2B distribution throughout Western Europe.

Volume & seasonality

An average of 21 shipments per month with peaks during the March–July period (+14%)

Units & packaging

Custom goods 280x150x120 cm secured by lashing straps and corner protectors, total weight per shipment between 1,200 and 4,800 kg.

Delivery constraints

Narrow time windows (8 am–12 pm and 1 pm–4 pm), safety rope for customs, fast POD.

Targets

Reduction of transit time by more than 3 hours, immediate access to POD/CMR

Objectives

Average transit reduced by 4–11 hours, all documents available on the DONE Space platform, transport costs reduced by over 14%
25
 h
Sarreguemines→Caen transit time
827
 €
Example job price (Premium)
204
Number of shipments in 2025
99.91%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Sarreguemines
Caen
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
25
 h
827
 €
Sarreguemines
Mulhouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
4
 h
50
 €
Sarreguemines
Nice
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
17
 h
540
 €
Sarreguemines
Reims
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
4
 h
393
 €
Sarreguemines
Pioltello
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
16
 h
904
 €
Sarreguemines
Martorell
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
19
 h
1151
 €
Caen
Mulhouse
Nice
Reims
Pioltello
Martorell
Sarreguemines

Before/after (last 6 months)

-0,17
Cost per shipment
-3h
Shorter average transit time
99.97%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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