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Responsiveness and logistics reliability for fair food products in France and Europe.
CASE STUDY

Responsiveness and logistics reliability for fair food products in France and Europe.

A company committed to ethical food production needed to ensure rapid availability of vehicles for its B2B shipments, in a market demanding transparency and punctuality. Thanks to a vehicle availability rate of 99.97%, our transport team managed same-day or next-day loading and handled emergencies efficiently, supporting the delivery of goods to distributors and partners in France and internationally.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of fair and transparent food products; main site in Auvergne-Rhône-Alpes; delivery to B2B distributors and partners in France and Europe.

Volume & seasonality

Average of 8 shipments per month with peaks during March-June period (+41%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total weight per shipment between 1,200 and 2,800 kg.

Delivery constraints

Fixed delivery times, security cord for customs, rapid proof of delivery (POD).

Targets

Reduce transit time by over 4 hours, trucks available on demand

Objectives

Average transit faster by 4-11 hours, average truck availability for 99.66% of placed orders, reduce transport costs by over 18%
13
 h
Aubusson→Toulouse transit time
660
 €
Example job price (Premium)
134
Number of transports in 2025
98.46%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Aubusson
Toulouse
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
13
 h
660
 €
Aubusson
Rodez
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
27
 h
100
 €
Aubusson
Dijon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
10
 h
312
 €
Aubusson
Nantes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
5
 h
471
 €
Aubusson
Zwolle
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
27
 h
616
 €
Aubusson
Bremen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
17
 h
705
 €
Toulouse
Rodez
Dijon
Nantes
Zwolle
Bremen
Aubusson

Before/after (last 6 months)

-0,09
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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