CASE STUDY

Responsiveness and reliability for B2B flows of professional printing solutions.

A player in the printing solutions and IT sector, mainly serving businesses and public institutions in Western France, was facing demanding speed requirements for the distribution of large and sensitive equipment. Thanks to a 99.97% vehicle mobilization capacity ensured by DONE Deliveries, the challenge of fast and flexible loading, including urgent cases, was met. Shipments to several departments in Western France now benefit from uninterrupted logistics continuity, aligned with the operational pace of the business.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of printing solutions and office equipment; headquartered in Centre-Val de Loire region, delivers B2B across Western France.

Volume & seasonality

An average of 21 shipments per month with peaks during September–November period (+28%)

Units & packaging

EU pallets 120x80 cm, average of 12 units per shipment, total shipment weight between 1,000 and 3,000 kg, secured by tie-down straps and anti-slip mats.

Delivery constraints

Narrow delivery slots (8 a.m.–12 p.m. and 1 p.m.–5 p.m.), tail lift, delivery with mandatory advance call.

Targets

Eliminate delays, enable transportation visibility

Objectives

99.44% of shipments delivered on time; shipment tracking and email notifications via the done space platform; transport costs reduced by over 18%

Bourges→Perpignan transit time

€

Example job price (Premium)

208

Number of shipments in 2025

99.44%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Bourges → Perpignan	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	11 h	50 €
Bourges → Marseille	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	11 h	700 €
Bourges → Roanne	16x palette EU, 120x80 cm, 7 400 kg	Porteur	7 h	571 €
Bourges → Caen	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	7 h	592 €
Bourges → Mainz	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	13 h	781 €
Bourges → Piacenza	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	14 h	813 €

Perpignan

Marseille

Roanne

Caen

Mainz

Piacenza

Bourges

Before/after (last 6 months)

-0,17

Cost per shipment

-5h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez