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Responsiveness and reliability for high-end textile logistics in Europe.
CASE STUDY

Responsiveness and reliability for high-end textile logistics in Europe.

A women's ready-to-wear company committed to responsible fashion was facing the need for fast and flexible deliveries to its distributor partners and e-commerce platforms. To meet activity peaks during collection periods, DONE Deliveries ensured a vehicle availability rate of 99.96%, guaranteeing loading on the same day or the next day. This enabled efficient distribution in France and Europe, without interruption or delay, even during urgent requests.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

French manufacturer of lingerie, homewear, and women's ready-to-wear; headquarters in Marseille; B2B distribution to boutiques and distributors in France and Europe.

Volume & seasonality

Average of 13 shipments per month with peaks during March-July period (+28%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight 1,200 to 2,400 kg, secured by tie-down straps and anti-slip mats.

Delivery constraints

Night delivery, security cord for customs, GPS tracking.

Targets

Trucks available on demand, immediate access to POD/CMR

Objectives

Average truck availability at 99.68 of orders placed, all documents available on the DONE Space platform, transport cost reduction of over 16%
12
 h
Marseille→Colmar transit time
748
 €
Example job price (Premium)
115
Number of shipments in 2025
98.82%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marseille
Colmar
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
748
 €
Marseille
Tarbes
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
702
 €
Marseille
Rennes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
17
 h
941
 €
Marseille
Montpellier
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
5
 h
489
 €
Marseille
Alkmaar
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
22
 h
653
 €
Marseille
Norderstedt
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
24
 h
1240
 €
Colmar
Tarbes
Rennes
Montpellier
Alkmaar
Norderstedt
Marseille

Before/after (last 6 months)

-0,08
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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