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Responsiveness and reliability for the distribution of heavy industrial parts between Europe and Africa.
CASE STUDY

Responsiveness and reliability for the distribution of heavy industrial parts between Europe and Africa.

A distributor of equipment and spare parts for the mining, construction, and forestry sectors needed to accelerate its supply chain to meet the demands of major clients in Africa and Europe. Faced with urgent deliveries and fluctuating needs, our transport team ensured a vehicle availability rate of 99.98% and same-day loading, providing the flexibility and security required for critical, cross-border flows.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in the distribution of equipment and parts for mining, forestry, and construction industries; activity centered in Gironde; B2B deliveries to Africa and Europe from France.

Volume & seasonality

An average of 17 shipments per month with peaks during March–July (+43%)

Units & packaging

Custom goods 320x150x130 cm, secured with lashing straps and anti-slip mats, total shipment weight from 2,200 to 6,500 kg.

Delivery constraints

Same-day pickup, tail lift + pallet truck, all-risk insurance.

Targets

Eliminate delays, trucks available on demand

Objectives

99.45% of shipments delivered on time, average truck availability for 99.6% of orders placed, transport cost reduction of over 13%
8
 h
Bordeaux→Rennes transit time
685
 €
Example job price (Premium)
187
Number of shipments in 2025
99.45%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bordeaux
Rennes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
685
 €
Bordeaux
Poitiers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
4
 h
516
 €
Bordeaux
Valence
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
11
 h
374
 €
Bordeaux
Tarbes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
4
 h
523
 €
Bordeaux
Malaga
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
46
 h
1742
 €
Bordeaux
Getafe
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
12
 h
523
 €
Rennes
Poitiers
Valence
Tarbes
Malaga
Getafe
Bordeaux

Before/after (last 6 months)

-0,11
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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