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Safely deliver artisanal gourmet specialties to B2B markets in France and Europe.
CASE STUDY

Safely deliver artisanal gourmet specialties to B2B markets in France and Europe.

This producer of gourmet foods, specializing in creative pâtés and rillettes for delicatessens and restaurants, needed to ensure the freshness and integrity of their goods throughout transport without transshipment. To provide reliable deliveries across France and key European markets, the chosen solution involved direct shipments with no reloads, the use of appropriate vehicles, and close monitoring, significantly reducing risks of delay or damage.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal producer of gourmet foods (pâtés and rillettes); main site in Nouvelle-Aquitaine; B2B distribution to delicatessens and restaurants in France and neighboring countries.

Volume & seasonality

Average of 17 shipments per month with peaks during November–December (+23%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, total shipment weight between 950 and 2,500 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Fixed delivery times, tail lift, GPS tracking.

Targets

Trucks available on demand, transit time reduced by over 4 hours

Objectives

Average truck availability for 99.5% of orders, average transit time faster by 4–9 hours, transport cost reduced by over 14%
15
 h
Bordeaux→Metz transit time
50
 €
Example job price (Premium)
134
Number of transports in 2025
99.22%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bordeaux
Metz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
15
 h
50
 €
Bordeaux
Besancon
5x palette EU, 120x80 cm, 900 kg
VAN
12
 h
674
 €
Bordeaux
Annecy
2x palette EU, 120x80 cm, 300 kg
VAN
12
 h
359
 €
Bordeaux
Limoges
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
7
 h
593
 €
Bordeaux
Piacenza
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
18
 h
1027
 €
Bordeaux
Barcelona
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
11
 h
706
 €
Metz
Besancon
Annecy
Limoges
Piacenza
Barcelona
Bordeaux

Before/after (last 6 months)

-0,08
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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