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Secure and punctual deliveries of sensitive industrial instruments across Europe.
CASE STUDY

Secure and punctual deliveries of sensitive industrial instruments across Europe.

A manufacturer specializing in the production of analytical instruments for industrial gases, with operations in southern France, sought to secure the delivery of complex goods and ensure punctuality for every shipment to partners across Europe. The fragility of the equipment, high shipment value, and diverse destinations made logistics challenging. The provider responded with 24/7 monitoring, enhanced control processes, and vehicle availability guaranteed at 99.97% for complete reliability.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of gas analysis instruments for industry; main site in Provence-Alpes-Côte d’Azur; regular shipments to major industrial players in Europe.

Volume & seasonality

An average of 14 shipments per month, with peaks during March-June (+18%)

Units & packaging

Custom cargo 240x150x120 cm secured with tie-down straps and corner protection, total weight per shipment from 1,200 to 3,200 kg.

Delivery constraints

Same-day delivery, loading assistance, GPS tracking.

Targets

Reduce transit time by more than 2 hours, enable transport visibility

Objectives

Transit time faster by 4-5 hours on average, transport tracking and email notifications via the done space platform, transport cost reduction over 14%
5
 h
Aix-en-Provence→Valence transit time
846
 €
Example job price (Premium)
207
Number of transports in 2025
98.96%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Aix-en-Provence
Valence
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
5
 h
846
 €
Aix-en-Provence
Niort
5x palette EU, 120x80 cm, 900 kg
VAN
27
 h
100
 €
Aix-en-Provence
Cannes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
3
 h
459
 €
Aix-en-Provence
Tarbes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
395
 €
Aix-en-Provence
Berlin
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
26
 h
791
 €
Aix-en-Provence
Rome
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
15
 h
796
 €
Valence
Niort
Cannes
Tarbes
Berlin
Rome
Aix-en-Provence

Before/after (last 6 months)

-0,12
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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