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Secure deployment of innovative medical equipment through a pan-European network.
CASE STUDY

Secure deployment of innovative medical equipment through a pan-European network.

An industrial company specializing in laser medical equipment for ophthalmology and interventional imaging needed to deliver sensitive devices to hospitals and distributors across several European markets. The challenge: ensuring flawless and controlled distribution despite diverse destinations and frequent shipments. Thanks to access to an extensive network of vehicles throughout Europe and logistics adapted to the medical sector, DONE Deliveries enabled reliable and fast shipping of goods to major target countries.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of laser medical equipment for ophthalmic and interventional applications; main base in the Lyon region; B2B distribution to healthcare facilities and distributors in Western and Southern Europe.

Volume & seasonality

Average of 20 shipments per month with peaks during March-June period (+30%)

Units & packaging

Custom goods 250x140x120 cm secured by tie-down straps and corner protection, total shipment weight from 1,200 to 3,700 kg.

Delivery constraints

Same-day delivery, unloading assistance, all-risk insurance.

Targets

Trucks available on demand, eliminate delays

Objectives

Average truck availability at 99.57% of orders placed, 98.44% of shipments delivered on time, transport cost reduction of over 13%
9
 h
Clermont-Ferrand→Colmar transit time
638
 €
Example job price (Premium)
183
Number of shipments in 2025
98.44%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Clermont-Ferrand
Colmar
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
638
 €
Clermont-Ferrand
Limoges
2x palette EU, 120x80 cm, 300 kg
VAN
4
 h
337
 €
Clermont-Ferrand
Vannes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
438
 €
Clermont-Ferrand
Brest
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
27
 h
1545
 €
Clermont-Ferrand
Zaragoza
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
14
 h
860
 €
Clermont-Ferrand
Getafe
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
18
 h
1068
 €
Colmar
Limoges
Vannes
Brest
Zaragoza
Getafe
Clermont-Ferrand

Before/after (last 6 months)

-0,15
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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