A luxury ready-to-wear manufacturer, specializing in small and medium series production of jackets, coats, and dresses, faced challenges in the secure and reliable delivery of high-value pieces to fashion houses in France and internationally. Thanks to a strict carrier vetting process and rigorous network management, the provider ensured the integrity of goods during shipments, reducing the incident rate to nearly zero for sensitive deliveries to key workshops and showrooms.

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High-end garment manufacturer in Pays de la Loire; B2B flows to fashion houses and workshops in France and Western Europe.
An average of 9 shipments per month with peaks during January-April (+34%)
EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 900 and 2,400 kg.
Fixed delivery hours, tail lift + pallet jack, all-risk insurance.
Eliminate delays, immediate access to pod/cmr
98.48% of shipments delivered on time, all documents available on the Done Space platform, transport costs reduced by over 8%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Challans → Mulhouse | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 15 h | 763 € |
Challans → Nice | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 18 h | 50 € |
Challans → Rouen | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 8 h | 627 € |
Challans → Colmar | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 29 h | 985 € |
Challans → Genk | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 14 h | 555 € |
Challans → Kelsterbach | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 17 h | 915 € |
Yes. This case demonstrates our standard way of working: same-day or next-day loading, coverage in 37 European countries, a network of over 33,000 verified vehicles, and real-time tracking via the DONE Space digital platform.
Every shipment is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In cases of significant delay attributable to us, the freight can be reimbursed up to 100%.
We follow a five-step vetting process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system allows us to achieve a 99.95% damage-free delivery rate.
By default, each shipment is covered by carrier liability insurance (CMR), with a cap up to €300,000 per incident. For high-value goods, it is possible to add all-risk cargo insurance during booking, which covers nearly the full value of the merchandise.
European countries
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