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Secure high-end garment logistics with a 99.95% damage-free delivery rate.
CASE STUDY

Secure high-end garment logistics with a 99.95% damage-free delivery rate.

A luxury ready-to-wear manufacturer, specializing in small and medium series production of jackets, coats, and dresses, faced challenges in the secure and reliable delivery of high-value pieces to fashion houses in France and internationally. Thanks to a strict carrier vetting process and rigorous network management, the provider ensured the integrity of goods during shipments, reducing the incident rate to nearly zero for sensitive deliveries to key workshops and showrooms.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

High-end garment manufacturer in Pays de la Loire; B2B flows to fashion houses and workshops in France and Western Europe.

Volume & seasonality

An average of 9 shipments per month with peaks during January-April (+34%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 900 and 2,400 kg.

Delivery constraints

Fixed delivery hours, tail lift + pallet jack, all-risk insurance.

Targets

Eliminate delays, immediate access to pod/cmr

Objectives

98.48% of shipments delivered on time, all documents available on the Done Space platform, transport costs reduced by over 8%
15
 h
Challans→Mulhouse transit time
763
 €
Example job price (Premium)
196
Number of shipments in 2025
98.48%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Challans
Mulhouse
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
15
 h
763
 €
Challans
Nice
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
18
 h
50
 €
Challans
Rouen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
8
 h
627
 €
Challans
Colmar
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
29
 h
985
 €
Challans
Genk
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
14
 h
555
 €
Challans
Kelsterbach
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
17
 h
915
 €
Mulhouse
Nice
Rouen
Colmar
Genk
Kelsterbach
Challans

Before/after (last 6 months)

-0,24
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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