As a premium chocolate manufacturer specializing in transforming cocoa beans into finished products, this producer faced a dual challenge: preserving the integrity of fragile goods and ensuring an extremely low damage rate during B2B deliveries to specialized networks in France and Europe. Thanks to the provider’s five-step selection process, shipments are carried out with almost no incidents, ensuring product protection and quality throughout the entire logistics chain.

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Chocolate manufacturer based in Lyon; selective cocoa sourcing; B2B distribution to chocolatiers and specialty stores in France and Western Europe.
An average of 19 shipments per month with peaks during September-December (+43%)
EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,200 and 2,400 kg.
Fixed delivery hours, tail lift and pallet jack, GPS tracking.
Immediate access to POD/CMR, enabling transport visibility
All documents available on the DONE Space platform, shipment tracking and email notifications on the DONE Space platform, transportation cost reduction of more than 12%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Lyon → Auxerre | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 6 h | 370 € |
Lyon → Brest | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 16 h | 927 € |
Lyon → Lille | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 12 h | 408 € |
Lyon → Paris | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 8 h | 362 € |
Lyon → Berlin | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 21 h | 1097 € |
Lyon → Coslada | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 34 h | 1207 € |
Yes. This case represents our standard way of working: same-day or next-day loading, coverage in 37 European countries, network of over 33,000 verified vehicles, and real-time tracking via the digital DONE Space platform.
Every shipment is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. For significant delays caused by us, freight charges can be refunded up to 100%.
We apply a five-step verification process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system allows us to achieve a 99.95% damage-free delivery rate.
By default, each shipment is covered by the carrier's liability insurance (CMR) with a limit of up to €300,000 per incident. For high-value goods, it is possible to add 'all risks' Cargo insurance at booking, covering nearly the full value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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