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Secure, real-time tracked deliveries for the high-end sanitary equipment sector.
CASE STUDY

Secure, real-time tracked deliveries for the high-end sanitary equipment sector.

A specialist in distributing designer sanitary equipment, this player needed to guarantee the damage-free delivery of bulky and fragile products to interior design professionals, while maintaining continuous visibility of its flows. With 24/7 supervision and real-time tracking offered by our transport team, each shipment benefits from strict control and optimal punctuality, covering France, Belgium, and Switzerland.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialized distributor in designer sanitary equipment; headquarters in Paris; B2B deliveries to specialist retailers, installers, and premium construction projects in France, Belgium, and Switzerland.

Volume & seasonality

Average of 12 shipments per month with peaks during March–June (+25%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, securing straps and corner protections, total weight per shipment between 900 kg and 2,600 kg.

Delivery constraints

Fixed delivery hours, loading assistance, all-risk insurance.

Targets

Eliminate delays, enable transport visibility

Objectives

99.3% of shipments delivered on time, transport tracking and email notifications on the DONE Space platform, reduction of transport costs by over 16%
4
 h
Paris→Caen transit time
50
 €
Example job price (Premium)
143
Number of shipments in 2025
99.3%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Caen
2x palette EU, 120x80 cm, 300 kg
VAN
4
 h
50
 €
Paris
Amiens
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
3
 h
50
 €
Paris
Quimper
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
687
 €
Paris
Rouen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
3
 h
258
 €
Paris
Etten-Leur
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
375
 €
Paris
Magdeburg
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
30
 h
970
 €
Caen
Amiens
Quimper
Rouen
Etten-Leur
Magdeburg
Paris

Before/after (last 6 months)

-0,23
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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