A specialist in manufacturing robotic solutions and technological equipment for pool maintenance faced critical challenges: protecting high-value goods, managing periodic shipments to distributors and partners across Europe, and the need for responsive support in case of incidents. With full CMR coverage, optional 'All-Risk' insurance on demand, and expert claims management, DONE Deliveries provided the essential peace of mind to deliver these devices, even during peak demand.

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Manufacturer of robotic equipment for pool maintenance; main site in Provence-Alpes-Côte d’Azur region; B2B shipments to the distribution network in Western Europe.
Average of 15 shipments per month with peaks during May-September (+23%)
Custom goods 260x140x120 cm, secured by lashing straps and anti-slip mats, total shipment weight between 1,000 and 3,500 kg.
Fixed loading times, tail lift, secured parking areas.
Reduce transit time by more than 4 hours, enable shipment visibility
Faster average transit by 4-11h, shipment tracking and email notifications via the DONE Space platform, transport cost reduction of over 17%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Paris | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 1 h | 150 € |
Paris → Tarbes | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 13 h | 50 € |
Paris → Mulhouse | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 9 h | 648 € |
Paris → Bordeaux | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 9 h | 746 € |
Paris → Berlin | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 18 h | 958 € |
Paris → Bruges | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 9 h | 538 € |
Yes. This case illustrates our standard way of working: same-day or next-day loading, coverage in 37 European countries, a network of over 33,000 vetted vehicles, and real-time tracking via the DONE Space digital platform.
Every shipment is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In cases of significant delay due to our fault, freight may be reimbursed up to 100%.
You benefit from comprehensive tracking via DONE Space: live map tracking, automated status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
By default, every shipment is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, you can add 'All-Risk' Cargo insurance at booking, covering nearly the total value of the merchandise.
European countries
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