A manufacturer specializing in high-end professional audio solutions required absolute reliability for its flows of electronic headsets, designed in France and shipped to B2B markets in Europe. Given the fragile nature and high value of its goods, rigorous risk management and a minimal damage rate were essential. Our stringent carrier vetting process and proactive management achieved a damage-free delivery rate of 99.98% while ensuring punctuality and traceability at every stage.

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Manufacturer of professional audio equipment; main production site in Île-de-France; deliveries to B2B distributors and resellers in Western Europe.
An average of 15 shipments per month with peaks during the September-November period (+14%)
EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 2,400 kg.
Same-day delivery, unloading assistance, delivery with mandatory pre-call.
Eliminate delays, trucks available on demand
99.67% of shipments delivered on time, average truck availability for 99.59% of orders placed, transport cost reduction of over 19%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Colmar | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 24 h | 100 € |
Paris → Lyon | 2x palette EU, 120x80 cm, 300 kg | VAN | 8 h | 766 € |
Paris → Rouen | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 3 h | 454 € |
Paris → Perpignan | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 28 h | 1140 € |
Paris → Bologna | 5x palette EU, 120x80 cm, 900 kg | VAN | 18 h | 1116 € |
Paris → Malaga | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 31 h | 1631 € |
Yes. This case illustrates our standard way of working: same-day or next-day loading, coverage of 37 European countries, a network of more than 33,000 verified vehicles, and real-time tracking via the DONE Space digital platform.
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loadings and 98.7% on-time deliveries. In case of significant delays due to our fault, freight can be reimbursed up to 100%.
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, analysis of performance history, and assignment of a DONE internal score. This system allows us to achieve a 99.95% damage-free delivery rate.
By default, every shipment is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, an all-risk Cargo insurance can be added at the time of booking, covering almost the total value of the goods.
European countries
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