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Secure transport of fragile goods for wellness specialists in Brittany.
CASE STUDY

Secure transport of fragile goods for wellness specialists in Brittany.

A major player in the installation of customized wellness spaces faces logistical challenges related to the delivery of pools, spas, and premium equipment, all particularly sensitive to transport. Through rigorous carrier selection and enhanced quality control, the provider ensured reliable flow management to Brittany, while minimizing the risk of damage to these fragile goods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in the design and development of high-end wellness spaces; based in Finistère; regional and national deliveries to installers and pool professionals.

Volume & seasonality

Average of 19 shipments per month with peaks during the April-July period (+41%)

Units & packaging

Custom items 320x160x120 cm secured with lashing straps and corner protectors, total shipment weight between 1,800 and 5,500 kg.

Delivery constraints

Same-day pickup, loading assistance, secure parking.

Targets

Enable transport visibility, reduce transit time by more than 3 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit 4-6 hours faster, transport cost reduction of over 8%
8
 h
Sizun→Nantes transit time
933
 €
Example job price (Premium)
187
Number of transports in 2025
99.41%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Sizun
Nantes
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
8
 h
933
 €
Sizun
Le Mans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
50
 €
Sizun
Montpellier
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
18
 h
563
 €
Sizun
Roanne
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
14
 h
706
 €
Sizun
Waterloo
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
14
 h
798
 €
Sizun
Zaragoza
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
19
 h
1054
 €
Nantes
Le Mans
Montpellier
Roanne
Waterloo
Zaragoza
Sizun

Before/after (last 6 months)

-0,17
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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