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Securing lighting equipment supply with direct, reload-free deliveries.
CASE STUDY

Securing lighting equipment supply with direct, reload-free deliveries.

A B2B distributor of lighting equipment and electrical accessories, the company needed to guarantee the rapid availability of its products while limiting the risk of damage during transport. Thanks to direct, reload-free deliveries using suitable vehicles and cargo securing solutions, DONE Deliveries enabled reliable deliveries to professional clients while reducing incident rates. The operations mainly covered the northwest region and several major French cities.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Lighting solutions distributor for the building industry, based in Normandy; supplying installers and construction companies across France, especially the northwest and major cities.

Volume & seasonality

Average of 8 shipments per month with spikes during April-July (+46%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 900 and 2,600 kg.

Delivery constraints

Night delivery, loading assistance, all-risk insurance.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications on the DONE Space platform, 98.69% of shipments delivered on time, over 11% reduction in transport costs
12
 h
Rouen→Valence transit time
795
 €
Example job price (Premium)
212
Number of transports in 2025
98.69%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rouen
Valence
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
12
 h
795
 €
Rouen
Auxerre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
5
 h
650
 €
Rouen
Metz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
8
 h
433
 €
Rouen
Tarbes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
14
 h
903
 €
Rouen
Norderstedt
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
17
 h
577
 €
Rouen
Zwolle
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
25
 h
683
 €
Valence
Auxerre
Metz
Tarbes
Norderstedt
Zwolle
Rouen

Before/after (last 6 months)

-0,2
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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